COVID-19

Covid-19 and Rhinebeck Equine.

September 3, 2020

Clients and Visitors, a maximum of two at a time, can schedule a time to visit a patient in the hospital through the office in 30-minute increments during normal business hours (8 am-5 pm).  

Please visit from the exterior door only. 

Masks must be worn at all times.

April 30, 2020 UPDATE 

In these times of uncertainty, Rhinebeck Equine is committed to providing the best safety measures for our staff, clients, and community, while ensuring the best care for our patients. To this end, we are making some temporary modifications to our appointment structure.

As of Monday, 4/27/2020, In order to safely provide service, we ask that everyone follow the protocols and policies summarized below.

At the farm:

  • The vet and assistant will be the only ones handling the horse whenever possible. Please have your horse ready in their stall with a halter on, blankets off, and lead rope outside the stall.
  • For your safety and ours, we ask that all clients and/or customers of the facility not be present during the veterinarian's visit. 
    • If you or a member of your household have had or are having any respiratory symptoms, please let us know so we can reschedule your appointment. If you have an emergency while someone in your household is having symptoms of COVID-19, please let us know ahead of time. 
  • Arrangements must be made for electronic payment.
  • Please, no shaking hands!

At the clinic:

  • No clients or visitors are allowed in the hospital, with the exception of end-of-life decisions.
  • For your safety and ours, all clients and anyone at the clinic must keep 6’ apart from Rhinebeck Equine staff.
  • Rhinebeck Equine staff will meet you at the trailer. Please remove all blankets and wraps and take them home with you. We will place one of our lead ropes on your horse once unloaded from the trailer and will ask you to help with the trailer gate.
  • If you or a member of your household have had or are having any respiratory symptoms, please let us know ahead of time so that we can take additional precautions.
  • Arrangements must be made for electronic payment.
  • Please, no shaking hands!

Thank you for helping us all stay safe and healthy so that we may keep your horses healthy.

March 24, 2020 UPDATE 

In these times of uncertainty, Rhinebeck Equine is committed to providing the best measure of safety for our staff, clients, and community, while ensuring the best care for our patients. To this end, we are making some temporary modifications to our appointment structure.

As of Monday, 3/23/2020, we encourage rescheduling appointments that are not essential to the welfare of our patients to April. We will be focusing on emergent, urgent, life-preserving preventative health, and time-sensitive matters only.

In order to safely provide service, we ask that everyone continue to follow the protocols and policies summarized below.

At the farm:

  • The vet and assistant will be the only ones handling the horse whenever possible. Please have your horse ready in their stall with a halter on, blankets off and lead rope outside the stall.
  • For your safety and ours, all clients and anyone at the barn must keep 6’ apart from Rhinebeck Equine staff.
    • If you or a member of your household have had or are having any respiratory symptoms, please let us know so we can reschedule your appointment. If you have an emergency while someone in your household is having symptoms of COVID-19, please let us know ahead of time so that we can send an assistant with the veterinarian.
  • Arrangements must be made for electronic payment.
  • Please, no shaking hands!

At the clinic:

  • No clients or visitors are allowed in the hospital, with the exception of end-of-life decisions.
  • For your safety and ours, all clients and anyone at the barn must keep 6’ apart from Rhinebeck Equine staff.
  • Rhinebeck Equine staff will meet you at the trailer. Please remove all blankets and wraps and take them home with you. We will place one of our lead ropes on your horse in the trailer and will ask you to help with the trailer gate.
  • If you or a member of your household have had or are having any respiratory symptoms, please let us know ahead of time so that we can take additional precautions.
  • Arrangements must be made for electronic payment.
  • Please, no shaking hands!

Thank you for helping us all stay safe and healthy so that we may keep your horses healthy.


March 21, 2020 UPDATE 

Ambulatory Veterinary Work

  • The horse should be handled only by the assistant and vet if possible.
  • All clients and anyone at the barn must keep a 6’ distance from Rhinebeck Equine staff and it will be confirmed ahead of time by the following:
    • Text from doctor and/or message from reception to say:
      • “In order to do our part in social distancing, we’re asking all owners to please have their horse ready in their stall with a halter on, blankets off and lead rope outside the stall.  The vet and assistant will be the only ones handling the horse and please stay at least 6 feet away from the vet and assistant, to keep both yourselves and us safe. If you have had or are having any respiratory symptoms or have been in contact with anyone that has, please remain out of the barn while we are there.  Thank you for your cooperation, we want to maintain the level of care for your horse that we have always provided, while maintaining health and safety for both of us.”
  • We are working on making all paperwork electronic and will be signed ahead of time; if not possible, you can take the sheet and sign it and a photo can be taken of the front and back of the sheet.
    • Farm Calls: Horses should be left in their stall, halters on, leads outside the door so no further personnel is needed at routine visits.
    • No payment will be accepted at farms for routine calls, all appointments must be paid in advance with reception.
    • Please, no shaking hands!

March 20, 2020 STATUS:  We we open our regular hours and are offering all services with precautions.


March 16, 2020

As we continue to learn more about COVID-19 and its impacts, the health and wellbeing of our clients, staff, and the community is our utmost priority. We remain dedicated to providing the highest level of clinical service during this challenging and fluid time.

Out of an abundance of caution, we will be implementing temporary proactive practices to decrease external foot traffic in critical hospital areas. This includes new client visiting policies as well as updated admissions and reception practices.

Beginning on Monday, March 16, 2020, the following client changes will be in effect:

  • Clients should arrange to drop off their animal(s) and return home immediately. 
  • We are requesting that all clients load and unload their own horse and a staff member from Rhinebeck Equine will bring the horse into the hospital or out to their waiting trailer.
  • We are requesting that all clients remain at their vehicles and a Rhinebeck Equine staff member will bring any necessary paperwork to their vehicle for signatures or further information needed.  We will not be allowing anyone to wait in the clinic for outpatient procedures and if a client chooses to stay and wait, they can do so outside or in their vehicle and a clinician will update them there.
  • Animal registration will be confirmed over the phone and verified upon arrival. Please call Rhinebeck Equine, LLP at 845-876-7805 to schedule an appointment or alert us to an incoming emergency case.
  • Patient visitation will be limited to patients who are critically ill or require critical medical decisions.  Permission for visitation must be obtained by your clinician.

Please note that these policy updates do not impact our availability. Rhinebeck Equine remains fully operational and is actively providing care to our large animal patients.

We understand that circumstances may change as the COVID-19 situation continues to unfold. Please feel free to call us at 845-876-7805 if you have any questions.

For regular updates on Rhinebeck Equine's COVID-19 policies and operational status, please check back to this page.

Location

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Office Hours

Ambulatory and hospital emergency service is provided 24 hours a day.

Rhinebeck Equine

Monday:

8:00 am-5:00 pm

Tuesday:

8:00 am-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

8:00 am-5:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "Dr. Sotela is fantastic and has always been incredibly kind and patient with my mare, Mira. In May, Mira had to have surgery at the clinic for a soft tissue sequestrum. Dr Gus and the staff were wonderful to deal with."
    Danielle Meenan Heaney
  • "We love Rhinebeck Equine and their vets and staff. They've been our equine vets for about 30 years and we love working with them."
    Thorunn Kristjansdottir
  • "Amazing facility with awesome staff. My friend had a horse who needed surgery and they were awesome the entire time. We hung out in their waiting room. Staff was friendly and talkative, and let us play with their dog. Dr. Gus is a great surgeon!"
    Hanna Gavel